Submit a return

1. To begin your return, you must securely log in to your account by clicking on this link.

2. Click on the order for which you wish to request the return.

3. If your order has more than one item, select the items you want to return.

4. Select a return reason and add a note for the store.

5. Click “Request a Return”.

If your return request is approved and requires shipping, you will receive an email with shipping instructions and a return label. Once the product is returned, we will carry out the necessary check or repair in our workshop or you will receive a refund if you have chosen this option.

Do not hesitate to contact us if you have any concerns.

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